So, you say you want to improve user experience?

 

OTX sample staff and engineers are hard at work implementing your suggestions for improving our system - reporting tools, user experience, etc. The latest change that just went live is as follows: 

THEN:  After we pushed a study to “complete,” if any residual sample hit that closed study, that respondent got an error message. 

NOW: After a study is pushed to “complete” any residual traffic will take one of three different courses: 

1) If that sample was sent using a ROUTER (PICKER) link, it will be sent to the top of that router.

OR

2) If that sample was sent using the standalone link for a study that is in a ROUTER (PICKER), it will be sent to the top of that router

OR

3) If that sample was sent using a STANDALONE link with &FSA=1 appended, it will be sent to the designated OVER QUOTA link. 

Questions? Contact sample@otxresearch.com.