
OTX sample staff and engineers are hard at work implementing your suggestions for improving our system - reporting tools, user experience, etc. The latest change that just went live is as follows:
THEN: After we pushed a study to “complete,” if any residual sample hit that closed study, that respondent got an error message.
NOW: After a study is pushed to “complete” any residual traffic will take one of three different courses:
1) If that sample was sent using a ROUTER (PICKER) link, it will be sent to the top of that router.
OR
2) If that sample was sent using the standalone link for a study that is in a ROUTER (PICKER), it will be sent to the top of that router
OR
3) If that sample was sent using a STANDALONE link with &FSA=1 appended, it will be sent to the designated OVER QUOTA link.
Questions? Contact sample@otxresearch.com.
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