OTX Sample

Take a look at our newest addition to the Supplier KC! You’ll find this report at the bottom of the sidebar menu of the KC.

We’ve made it easier for you to determine the effectiveness of your targeting efforts and understand the experience your members are having in our surveys.

Simply hover your mouse over the question name and you’ll see what the actual question text is.

Stay tuned for what other enhancements are coming your way in the next few days. Of course, we welcome continued suggestions for new reporting tools. Keep them coming!

Ask, and ye shall receive.

 We have inserted a field on your KC (under Edit Profile) whereby you can enter an email address to where we should forward any member complaints we receive.  Here’s what it looks like.

 Let’s go through the member’s experience. When a respondent is in a survey, he or she has an opportunity to view our FAQ that addresses common respondent issues (cookies, system requirements, error messages). Here’s how a member finds the FAQ:

We have been working on building the capacity to forward you these comments, but as you can see, that day has now come.

Please take a moment to insert an email address to where we will forward your respondent’s questions/comments.

 As always, if you have any questions or suggestions for how we can improve our reporting tools, user experience, or anything else, please feel free to contact us!